Please read our appointment, cancellation, deposit, and refund policies thoroughly. Should you have any questions regarding the policies outlined below, please contact Insignia Beauty prior to booking your service.

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​​BOOKING & CLIENT POLICIES

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Thank you for choosing Insignia Beauty!

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We truly value your time and ours, and our policies are designed to keep appointments running smoothly while allowing us to give each client the time, care, and atention they deserve. We appreciate your understanding and cooperation. 

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BOOKING FEES

A booking fee is required to reserve your apppointment and is applied toward the total cost of your service.

• Full Sets: 50% booking fee​

• Permanent Makeup: 50% booking fee

• All Other Services: 20% booking fee

• Model Services: 100% booking fee

Booking fees are non-refundable.

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If you need to cancel or reschedule, please provide 48 hours' notice, your booking fee may be transferred to your new appointment or applied toward a different service.

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CANCELLATIONS & RESCHEDULING 

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We kindly ask 48 hours' notice if you need to cancel or reschedule your appointment. You will be able to cancel or reschedule by clicking changes to modify your appointment from your booking app text or text directly to: 203-907-6332

.We uderstand that life happens and unexpected situations can come up. Providing adequate notice allows us the opportuity to offer your appointent time to another client.

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Appointments cancelled or rescheduled with less than 48 hours' notice will be considered a late cancellation, and the full service balance will be charged.

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NO -SHOWS

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We completely understand that unexpexted circumstances can happen. However appointments that are missed without notice will be consicered a no-show and the full service balance will be charged.

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Future appointments may require payment in full at the time of booking.

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LATE ARRIVALS

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Please do your best to arrive on time for your appointment. We understand that traffic, weather, and unexpected circumstances can happen, and we will always do our best to accomodate you when possible.

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Because each appointment is scheduled for a specific amount of time, arriving late may mean that your service needs to be shortened or adjusted to stay within the time available.

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The full service price remains due for appointments shortened due to a client's late arrival.

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If there is not enough time remaining to safely and properly perform your service, we may need to reschedule the appointment , and the applicable cancellation poicy may apply.

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ALLERGIES, SENSITIVITIES & HEALTH INFORMATION

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Please let us know about any allergies, sensitivities, mecications skin or eye conditions or active skincare products before your appointment.

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This includes products such as Retin-A, retinol, acids, acne treatments, chemical exfoliants, and other active skincare ingredients.

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Products and materials used during your service- including adhesives, tints, dyes, wax, skincare products, tape, eye pads, and other materials may cause irritation, sensitivity, or and allergic reaction.

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Please e aware that reactions can occasionally occur even if you have used a product before without a reaction and/or have had a patch test performed.

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Providing complte and accurate information helps us determine the safest and most appropriate service for you.

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PRE-CARE & SERVICE SAFETY

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Please review and follow any pre-care instructions provided for your service. Certian medications, skincare products, recet treatments, or skin and eye conditions may require us to postpone or modify a service.

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For your safety, we may need to postpone, modify, or decline a service if we feel it is not appropriate or safe to proceec.

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If a service nees to be postponed due to a contraindication or information that was not disclosed prior to your appointment, the applicable booking and cancellation policy may still apply.

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COMPLETED SERVICES & REFUNDS

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Because appointment time, products, and professional services are provided specifically for you, completed services are non-refundable.

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We want you to be happy with your experience and encourage you to contact as soon as possible if you have a concern following your appointment so we can discuss it with you.

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Please remember that individual results and reactions can vary fro person to person, and cosmetic and esthetic services carry inherent risks, including the possibility of irritation, sensitivity or allergy. As with any cosmetic or even food, an allergy can arise at any time in ones life and is at no fault to your beautician or Insignia Beauty/J. Salon LLC.

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By booking an appointment with Insignia Beauty/J. Salon LLC, you confirm that you have read, understand, and agree to these policies.

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Thank you for trusting us with your beauty services! We look forward to seeing you. 

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